How do I add Spellcraft as an exception to Norton Antivirus software?

Below you will find the steps on how to add Spellcraft executables and files to the exception list of Norton AntiVirus software. Please see our article regarding Troubleshooting Antivirus (AV) for more information.

1. Open your Norton device security product. If you see the My Norton window, next to Device Security, click Open.

2. In the Norton product main window, click Settings.

3. In the Settings window, click Antivirus.

4. In the Antivirus settings window, click the Scans and Risks tab.

5. Under Exclusions / Low Risks, do one of the following:

   • the Items to Exclude from Scans row, click Configure.

   • In the Items to Exclude from Auto-Protect, Script Control, SONAR and Download Intelligence Detection row, click Configure.

6. In the window that appears, click Add Folders or Add Files.
   You can assign exclusions to local drives, folders, groups of files, single files, or network drives. However, your Norton product does not support exclusions for files on a network. If you add a network drive to the exclusion list, make sure that the drive is connected to your computer.

7. In the Add Item dialog box, click the browse icon.

8. In the dialog box that appears, select the item that you want to exclude from the scan.
   When you add folders, you can specify whether to include or exclude subfolders.

9. Click OK.

10. In the Add Item dialog box, click OK.

11. In the window that appears, click Apply, and then click OK.

Now that you know how to add exceptions to your software, here are the next steps

• Add the following directory to your exemption list: %localappdata%\OneMoreGame
  • NOTE: %localappdata% (as mentioned above) is a default path. In the event that you installed Spellcraft somewhere else, you’ll have to look for the Spellcraft directory in that location and thus also add that directory to your antivirus exception list.
• Once that’s done, run the "Repair Game Files" button which you can find under the "Menu" button. 

• When the game is finished repairing your game files, you should be good to go.

If this doesn't fix it you can try to uninstall the game and start fresh. Here's a link to the Spellcraft Installer.

And if none of our suggested solutions work, please get in touch with us so we can help get you back into the game.